|Data ||Collectively all information that you submit to Advansys via the Website with your given consent. This definition incorporates, where applicable, the definitions provided in the General Data Protection Regulation (EU) 2016/679 2018;|
|Cookie ||A small text file placed on your computer by this Website when you visit certain parts of the Website and/or when you use certain features of the Website;|
|Advansys, we or us||Advansys Limited, a company incorporated in England and Wales with registered number 3985924 whose registered office is at Building 4 Millars Brook Molly Millars Lane, Wokingham, Berkshire, RG41 2AD, United Kingdom;|
|UK and EU Cookie Law||The Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011;|
|GDPR||The General Data Protection Regulation (EU) 2016/679 2018;|
|Data Subject, User or you||Any third party that accesses the Website and is not either (i) employed by Advansys and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Advansys and accessing the Website in connection with the provision of such services;|
|Data Processor||Advansys, the organisation processing data|
|Data Controller||Advansys, the organisation collecting data|
|Website||The website that you are currently using, www.flowfitonline.com, and any sub-domains of this site unless expressly excluded by their own terms and conditions.|
What Data do we collect and process?
We may collect the following Data, which includes personal Data, from you:
2. Email addresses
3. Telephone number;
4. Financial information such as credit/debit card numbers;
5. IP address (automatically collected);
6. Web browser type and version (automatically collected);
7. Operating system (automatically collected);
How do we use this Data?
1. For purposes of the GDPR, Advansys is the "Data Controller".
2. Unless we are obliged or permitted by law to do so, and subject to any third party disclosures specifically set out in this policy, your Data will not be disclosed to third parties or affiliates.
3. All personal Data is stored securely in accordance with the principles of the GDPR and PCI DSS Level 1. For more details on security see the clause below (Data Security).
4. Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons:
1. Internal/financial record keeping;
2. provision of services;
3. transmission by email of promotional materials that may be of interest to you;
How long do we retain this Data?
1. We'll hold on to your information for as long as you have your account, or we need to provide our products, services or support to you.
2. In certain situations, for example, if necessary to meet legal or regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce our terms and conditions, we may also keep hold of some of your information beyond this period.
3. We will not hold your data for any longer than is required.
Your rights as Data Subjects
1. You have the right to ask for a copy of any of your personal Data held by Advansys (“right of access"), where such Data is held.
2. You have the right to request your personal Data held by Advansys be removed (“right to be forgotten") or to be ported to another provider (“right to portability").
3. You have the right to complain to the data protection regulator — in the UK, the Information Commissioner's Office (ICO) https://ico.org.uk
Who to contact in relation to Data
1. All requests in relation to data should be addressed to our Data Controller who can be reached on 0845 838 2700.
1. Data security is of great importance to Advansys and to protect your Data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure Data collected via this Website. Advansys are also a PCI DSS Level 1 accredited company, independently audited annually, adhering to the highest level of best-practice security standards.
2. If password access is required for certain parts of the Website, you are responsible for keeping this password confidential.
3. We endeavour to do our best to protect your personal Data. However, transmission of information over the internet is not entirely secure and is done at your own risk.
4. In the event of a Data breach Advansys shall notify the regulators (ICO) within 72 hours and, if high risk, the Data Subjects within a similar timeframe.
2. All Cookies used by this Website are used in accordance with current UK and EU Cookie Law.
3. Before the Website places Cookies on your computer, you will be presented with a message bar requesting your acceptance to set those Cookies. By giving your consent to the placing of Cookies, you are enabling Advansys to provide a better experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of the Website may not function fully or as intended.
4. This Website may place the following Cookies:
|Type of Cookie||Purpose|
|Strictly necessary cookies||These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.|
|Analytical/performance cookies||They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily|
5. You can choose to enable or disable Cookies in your internet browser. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser.
6. You can choose to delete Cookies at any time; however, you may lose any information that enables you to access the Website more quickly and efficiently including, but not limited to, personalisation settings.
7. It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.
Transfers outside the European Economic Area
1. Data that we collect from you may be processed and transferred to countries outside of the European Economic Area (EEA). For example, this could occur if our servers are located in a country outside the EEA or one of our service providers is situated in a country outside the EEA. We also share information with our group companies, some of which are located outside the EEA. These countries may not have data protection laws equivalent to those in force in the EEA.
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