I've forgotten my password, what do I do?
On the log in page click forgotten password. Enter your email address and we will send you a temporary password. Once this has been entered you'll be prompted to enter your own new password.
What does it mean to sign in?
We offer our customers the opportunity to sign in making the checkout process a lot quicker and easier. Other benefits include that you can view your order history and replace a particular order.
Can I have my order delivered to a different address?
You can either add a new delivery address in the 'My Account' section of the website. Or on the delivery address when proceeding through the checkout.
Can I track my order?
When your item has been dispatched you will received an email with the couriers details including your tracking number