Flowfit Information

About Us Flowfit are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.

Our Contact details:
Flowfit
Harrier Fluid Power Ltd, Parys Road, Ludlow Business Park, Ludlow, Shropshire SY8 1XY United Kingdom
Phone: 01584 876 033
Fax: 01584 876 044
Email: sales@flowfitonline.com
682 2498 09

Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.

We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Every effort has been made to ensure that the information on this website is correct. However, we reserve the right to introduce changes without prior notice.

Shipping And Handling All UK shipments will be despatched by City Link or Royal Mail. All International shipments will be despatched by DHL. All shipments are subject to a handling charge.

Delivery Schedule We deliver your order right away. We will normally send your order to you in 1-5 business days . International orders are generally received in under 1-5 days.

Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges For orders made from the UK or the European Union, 17.5% VAT is added. All other orders are VAT free.

Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.

Guarantee Everything you buy from us is guaranteed for a minimum of 12 months. If during this time a fault develops then we will either replace it free of charge, repair it or refund your money in full. We are proud to be a QMS ISO 9002 Registered Firm.

Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01584 876 033 or fax us on 01584 876 044 or write to us at Harrier Fluid Power Ltd, Parys Road, Ludlow Business Park, Ludlow, Shropshire SY8 1XY United Kingdom

Privacy Policy Flowfit do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Issue a unique identifier (e.g. customer login)
d. Monitor customer account status beyond that required for individual purchases
e. Only disclose information to third-parties for goods delivery purposes

Returns Policy Any goods to be returned must be received within 7 working days, no refund or credit agreement will apply if goods are received after the expiry of the period of seven working days beginning with the day after the day on which goods are delivered. Prior to this period ending any returned goods will be exchanged for credit within 30 days and subject to a variable handling fee. Postage charges accrued in returning items will not be paid by Harrier Fluid Power Ltd. Your rights to return goods are protected under the Statutory Instrument 2000 No. 2334. Found, http://www.opsi.gov.uk/si/si2000/20002334.htm

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